Customer Chat

Using Customer Chat

1 min read

Customer Chat lets you exchange SMS texts with your guests in real time through the TablelistPro dashboard -- streamlining customer interactions and leveling up your service.

Pricing

Customer Chat is an add-on feature and part of the Deluxe plan for $499/mo. Contact us to enable it.

How to Use It

Once enabled, open the sidebar and click Chat. You'll see your full chat history (open vs. closed conversations). Messages come in from customers reaching out through your website and via text.

Click a conversation to reply. Multiple people in your organization can respond to each message, close it out, or mark it as private (for internal use only).